Strategy and Execution

DATE POSTED : OCTOBER 30, 2020

My special thanks to People Management Association of the Philippines (PMAP) President Gerry Plana and Vice President Lin Mukhi for inviting me to ...

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Mansmith Celebrates 30th Year with New Launches

DATE POSTED : OCTOBER 29, 2020

The unprecedented lockdown did not stop the Mansmith Team to adapt and push through with its various advocacy projects online.

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15 Cues for Marketers to Stay Distinct and Competitive

DATE POSTED : JANUARY 17, 2020

The past decade has seen a lot of creating and catching up for us with the internet being introduced in the decade prior. Innovation got us highly ...

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Insights From Balikbayan Reunions and Traveling in the Philippines

DATE POSTED : AUGUST 29, 2019

December and January are popular months of the year for weddings and therefore, homecomings and reunions.  The cool weather this time of the year i...

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When After Sales Service is the Determining Factor for a Product Purchase

DATE POSTED : OCTOBER 30, 2020

So for companies who just focus on product sales, be very aware of how customers make decisions - and especially for consumer durables, after sales...

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How Technology is Changing the Face of Loyalty

DATE POSTED : AUGUST 29, 2019

The continuing evolution of technology will play a key role in the quest for customer loyalty. Technology, however, is not THE answer to customer l...

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Looking Beyond Retail and Service Spaces

DATE POSTED : AUGUST 29, 2019

Retailers would be familiar with the author Paco Underhill who has been described as an environmental psychologist and/or a retail anthropologist. ...

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Building Competitive Advantage in Retailing

DATE POSTED : AUGUST 29, 2019

Retailers must strive for a specific positioning to a specific set of customers rather than attempting to be great at everything to everybody.

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6 Consumer Benefits of Sales Promotions

DATE POSTED : AUGUST 29, 2019

For as long as there are bargain hunters, deal seekers, and thrill seekers, promotions will continue to endure as one of the most popular marketing...

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Beyond Advertising: The Brand as Experience

DATE POSTED : AUGUST 29, 2019

Great brands become great not through what they say, but what they do.  They earn our love and loyalty not by talking about themselves in advertisi...

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Shopper Marketing: The Key to Unleash Value in the Age of the Shopper

DATE POSTED : AUGUST 29, 2019

The only way to capture growth in the marketplace is to think about the shopper first. 

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